My issue is the unit starts the pilot and the burner works fine for about a minute then shuts down but the pilot remains lit until i turn it off from the remote.
Gas fireplace shuts off by itself.
When i remove the logs it operates longer for about two hours before it shuts down.
The butane lighter is located near the center of the gas logs.
We ll set the remote to act as a thermostat over the winter and then in the summer.
The downstairs was ok but after being on for about half an hour turned off by itself inclu.
The first thing you need to do it call a hearth professional and have the unit serviced.
After that you need to insert the butane lighter into the gas tube.
To ensure complete satisfaction of your heat glo fireplace we ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times.
Also will not turn off and on when the wind blows fire goes out and releases gas.
And if you can get your fireplace going but it keeps turning itself off suddenly check to see if you ve left it set in thermostatic mode.
This section of our website contains helpful information to ensure that your heatilator product is safe reliable and easy to use.
The thermo couple is a sensor that senses heat a.
We want you to be very satisfied with your heatilator hearth product.
I have a gas fireplace natural gas that shuts itself off the pilot too after it operates for about an hour.
Gas fireplace shuts off and pilot goes out.
So far it has turned out that a water pipe in the street freezes and breaks water gets into the gas line and weakens the gas.
Empire vent free burner model vfxi 24 1 purchased in 2012.
You could be dealing with a bad thermo couple thermo pile.
It has an intermittent pilot which start by remote control.
I can t believe my eyes but this fixed my fireplace too.
Whenever the temperate drops below 20 degrees outside the pilot goes out.
The first time it happened i thought something was wrong with my fireplace.
Amanda on february 18 2020.
I have the same problem with my gas fireplace.
Once you are done with that you need to put the key back into the keyhole if you want to adjust.
There are multiple things that could be going on.
Takes about 6 try s what part do i need.