Gate 1 Travel Complaints Awful Experience

16 years experience in successful complaint resolution.

Gate 1 travel complaints awful experience.

We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives. As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels. I find that rather preposterous since gate 1 sends 15 000 people to peru a year clearly the agency should have some clout. Rich indicated that gate 1 had no influence with avianca to cut a better deal.

I booked an independent tour to paris earlier this summer for my 70th birthday. Gate 1 travel is absolutely positively the worst travel company for customer service. Having to deal with gate 1 travel after having the stress of my family emergency was over the top. This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.

When we booked the trip we knew it was a really great deal but only when we got there did we realize how. If you want your money stolen. Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money. Msc musica cruise ships 3.

I have a full credit for what i paid to use towards another gate 1 trip and cannot wait for travel to open up so i can go with gate 1 again. We are requesting a full refund since this trip has been paid for in full in advance of their cancellation. Credit only for cancelled optional excursion due covid19. Gate 1 cancelled our 3 trips and we want a refund.

Liars unreliable do not use them 3. No refund for april 11 trip. This is gate 1 travel. I highly recommend this company.

I just returned from an 8 day trip to europe visiting paris and rome. Want a refund not a credit. Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020. I have never been treated so badly by a company.

I had a trip booked for egypt that gate 1 cancelled due to covid19. During this process i got a call from karen a manager of customer service at gate 1 literally screaming at me that i had to pay for the 951 airfare or they would block my email address. Cheated by gate 1 travel 4. I went with my sister and we booked the trip through gate1 travel.

Answer 1 of 1 937. We have taken care of all the details so you. I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel.